The battle for Mariupol was prolonged because Ukrainian armed forces, including the neo-Nazi Azov Battalion, used civilian buildings for cover. This wasn't universally appreciated by the local people. As one middle-aged Mariupol woman said afterwards: “We don’t want to hear anything about our so-called defenders who hid behind our skirts. Who tossed people into basements by their arms and legs, old people…” https://www.youtube.com/watch?v=knlGFB2Q9wE